ADMINISTRATIVE AND OPERATIONS ASSISTANT

ABOUT THE ROLE

We're looking for someone who keeps things organized, notices what needs attention and follows through. You'll support daily administration, financial records and the operations of an event rental business, helping our team keep bills, customer commitments and deadlines moving.

WHAT YOU'LL DO

• Use AI tools such as Claude and ChatGPT to organize business processes, draft routine communications, document procedures, summarize information and track follow-ups, while checking outputs for accuracy.

• Keep household bills and recurring payments organized, prepare payment requests and save receipts.

• Prepare invoices, track amounts owed to us and payments due, match payments to records and follow up on outstanding balances.

• Coordinate event rental inquiries, quotes, confirmed bookings, delivery, pickup and returns with customers and the warehouse team.

• Organize invoices, receipts, statements and other documents for the accountant, and follow up on requests and deadlines.

• Keep task lists and records current, communicate progress clearly and flag problems early.

You'll handle routine work within agreed procedures. Payment approvals and decisions about unusual terms stay with the designated approver.

WHAT WE'RE LOOKING FOR

• Fluent spoken and written English and Indonesian (Bahasa Indonesia).

• Relevant experience in administration, operations, invoicing, bookkeeping support or similar work.

• Some prior hands-on experience using AI tools such as Claude, ChatGPT, Grok, Gemini or similar for practical tasks. You do not need experience with every tool listed.

• Confidence with spreadsheets, email, WhatsApp and Google Drive, and a willingness to learn new software.

• Comfortable with social media.

• Accuracy with numbers, good organization, reliable follow-through and discretion with private information.

• Able to work full-time on-site in Pererenan, Bali.

Experience with Zoho Books, Airtable or event rental logistics is a plus.

SALARY AND BENEFITS

• Monthly gross base salary of Rp8,000,000 to Rp10,000,000, depending on fit and experience.

• THR (religious holiday allowance) of one month's salary each year, as required by Indonesian law.

• BPJS Kesehatan and BPJS Ketenagakerjaan, with employer contributions paid.

• Performance reviews with potential salary increases for good performance at six months and one year during your first year, then annually thereafter.

Please read the requirements and application instructions carefully before applying.