Dental Receptionist/ Assistant

About the role

Fantastic opportunity for 1x Dental Receptionist and 1x Dental Assistant to join the friendly and professional team at The Gum Specialists' in Campsie, NSW. This role will see you providing administrative and clinical support to the dentists and practice manager, ensuring the smooth and efficient running of the practice. You will play a vital part in delivering an exceptional patient experience.

Key responsibilities

• Warmly greeting patients and managing front-of-house duties

• Booking and confirming appointments, and managing patient records

• Handling patient inquiries and responding to phone calls, emails and online queries

• Assisting clinicians during procedures as well as assisting with the sterilisation of instruments

• Maintaining a clean, tidy and organised work environment

• Ordering and restocking supplies as required

• Adhering to all practice policies, procedures and quality standards

• Chairside assistance

• Sterilisation of instruments/ infection control

• Patient care and comfort and education

About you

• Previous experience in a similar dental reception or assistant role

• Excellent customer service and communication skills, with the ability to put patients at ease

• Strong organisational and time management skills, with the ability to multitask

• Proficient in using dental practice software (Dental 4 Windows) and standard office systems

• A genuine interest in the dental industry and a commitment to providing high-quality patient care

• A friendly, positive and professional attitude

About us

At The Gum Specialists', we are committed to providing a supportive and rewarding work environment for our team.

Benefits

• Competitive salary

• Access to ongoing training and development opportunities

• Chance to be part of a close-knit and collaborative practice