Workshop Service Coordinator

Looking for a role where you can combine workshop experience with customer service, administration and coordination?
 
Our client is a well-established WA business specialising in heavy equipment sales, service and aftermarket support. Due to continued growth, they're seeking a Workshop Service Coordinator to play a key role in managing service jobs from quotation through to completion, ensuring customers receive a seamless and professional experience.
 
What's involved?

• Preparing quotes, job costings and invoices
• Scheduling workshop repairs, servicing and inspections
• Liaising with customers regarding service updates
• Assisting with work orders, purchase orders and documentation
• Coordinating suppliers and outsourced services
• Maintaining accurate records through NetSuite and other systems
• Supporting workshop operations and customer service outcomes

About You:

• Previous workshop, service coordination or maintenance administration experience
• Strong organisational and the ability to communicate effectively with both customers and tradespeople.
• Sharp attention to detail and problem-solving skills
• Ability to manage multiple tasks and changing priorities.
• Experience with quoting, invoicing or job costing
• Mechanical, automotive, transport, hydraulic or heavy equipment exposure highly regarded
• Confident using Microsoft Office and business systems
• Full Australian working rights.

 
What's On Offer?

• $80,000 - $100,000 + Super (depending on experience)
• Stable full-time permanent position
• Supportive and growing team
• Work alongside experienced technicians and service professionals.
• Mix of workshop, customer service and administration duties
• Kewdale location

 
Ready to apply?
If you meet the above criteria simply click "apply" and submit your most updated resume. Suitable candidates will contacted.