Mortgage Loan Processor

Job Description

Position: Mortgage Loan Processor (US Market — Back Office Support)

Job Type: Full-Time | Hybrid (3x Onsite, 2x WFH)

Location: Makati, Philippines

Work Hours: 11:00 PM – 8:00 AM (MNL)

About the Company

Agile Tech Ops is a fast-growing startup committed to creating cutting-edge software solutions that fuel business expansion. We don’t just maintain business-critical systems—we build the future. Our team collaborates with leading U.S. companies to deliver innovative solutions with global impact.

Why Join Us?

• Exciting Challenges: Work on impactful projects that drive growth and success

• Continuous Learning: Thrive in a culture that supports professional development

• Startup Spirit: Be part of an agile, innovative, and collaborative environment

Position Summary

The Mortgage Loan Processor will provide back-office support for U.S. mortgage transactions by handling document review, data entry, verifications, and coordination with U.S.-based processing teams. This is a non-licensed role and does not involve direct contact with borrowers or loan origination.

Key Responsibilities

• Review and verify mortgage loan documents for accuracy and completeness

• Input and maintain accurate borrower information in Loan Origination Systems (LOS)

• Conduct income, employment, asset, and credit verifications based on client requirements

• Order and track third-party services (e.g., appraisals, title reports, insurance, payoffs)

• Review appraisal, title, and closing documents against compliance checklists

• Identify missing documents or discrepancies and escalate as needed

• Coordinate with U.S.-based processing and underwriting teams

• Maintain confidentiality and safeguard sensitive borrower information

Qualifications

• 3–5 years of prior experience in mortgage processing, financial services, or BPO back-office support (preferably U.S. Market)

• Strong attention to detail, accuracy, and organizational skills

• Excellent written and verbal English communication skills

• Familiarity with U.S. mortgage processes, forms, and Loan Origination Systems

• Proficient in MS Office, Google Workspace, and CRM systems

• Ability to learn and adhere to U.S. compliance requirements

• High level of integrity and confidentiality

Compensation

• Salary: Competitive

Benefits

• Health insurance

• Life insurance

• Pay raise opportunities

• Hybrid work setup

Schedule

• 8-hour shift

• Monday to Friday

• Night shift

Supplemental Pay

• 13th month salary

• Performance bonus

📩 Ready to grow with us?

Send your resume to ••••@agiletechops.com to get your application started.